Summary of report content
This report was created by Healthwatch Southwark to collate the information it has gathered in its engagement activities with public and stakeholder consultation with respect to mental health. The evidence on this topic is collated from the engagement activities where people have given their experiences, between the 1st April 2013, and 25th February 2016. It is arranged thematically, roughly following a pathway through services from access to discharge. Some comments and issues from feedback include: - People are worried that preventative and community support for those with mental health problems is inadequate and threatened. - Concerns have often been raised about people with mental health problems having to ‘jump through a lot of hoops’ and wait a long time to get support. - People are particularly concerned with being offered the right type of support, including talking therapies. Even when talking therapy is offered, it is not always the right kind. The themes the feedback is divided into are as follows: Timely access to appropriate services Education, preventative and community support Waiting times Access to the right kind of talking therapies Language barriers Pressure on care coordinators Attitudes in primary care Being listened to and taken seriously Tension between mental and physical health needs Medications Crisis care Quality of inpatient care Appropriateness and safety of inpatient and supported accommodation environments The Mental Health Act, Deprivation of Liberty, and restraint Discharge and ongoing support Discharge from hospital Discharge from the Community Mental Health Team (CMHT) Support after discharge from hospital or the CMHT Integration and coordination across services Transitions from children’s to adults’ services Privacy and confidentiality Cultural understandings of mental illness Stigma around mental illness Impact of culture on mental health treatment outcomes Consultation and complaints Social causes and exacerbators of poor mental healthWould you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.