Supporting carers: A toolkit for GP practices

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Summary of report content

Healthwatch Wokingham Borough created this toolkit for GPs from a similar toolkit idea from Healthwatch Reading. It is a short signposting directory for caring related services in the area and is deliberately concise to ensure it is a 'quick read' for busy GP practices. It includes information on the background for caring in Wokingham with statistics and brief case studies, as well as messaging in multiple languages. There are directory style listings for useful contacts and organisations that work with carers and clinicians. It was created alongside Wokingham Borough Council and NHS Wokingham Clinical Commissioning Group.

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General details

Report title 
Supporting carers: A toolkit for GP practices
Local Healthwatch 
Healthwatch Wokingham
Type of report 
Report
Key themes 
Access
Holistic support
Information providing
Lifestyle and wellbeing
Support
Other information of note about this report 
Carers
Healthwatch reference number 
Rep-5710

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
N/A
If this work has been done in partnership, who is the partner? 
Wokingham Borough Council and NHS Wokingham Clinical Commissioning Group.
Primary research method used 
User stories
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Types of health and care professionals engaged 
Administrative
Doctors
Receptionists
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.