Supporting Boaters to access primary care and COVID-19 vaccinations

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Summary of report content

During March to May 2021 Healthwatch Cheshire worked in partnership with the Waterways Chaplaincy to raise awareness of a new GP Access Card and arrange for Boaters to receive them, as well as discuss the COVID-19 vaccine with the Boating Community. Healthwatch Cheshire was able to talk to 89 members of the boating community and marina staff who have offered support.

The report finds that some Boaters have issues registering with a GP, due to postcode issues. The Boaters engaged recommended signage at key points along canals indicating local services and how to access them, leaflets, and online information regarding emergency numbers and local GP practices that will accept Boaters as patients.

The report presents feedback from members of the community on GP Access Cards and on the COVID-19 vaccination process.

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General details

Report title 
Supporting Boaters to access primary care and COVID-19 vaccinations
Local Healthwatch 
Healthwatch Cheshire East
Healthwatch Cheshire West and Chester
Date of publication 
Thursday, 22 July, 2021
Date evidence capture began 
Monday, 1 March, 2021
Date evidence capture finished 
Monday, 31 May, 2021
Key themes 
Information providing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
Other local body
If this work has been done in partnership, who is the partner? 
Waterways Chaplaincy
Primary research method used 
Unstructured Interview
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Community services 

Details of people who shared their views

Number of people who shared their views 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Not applicable
What was the main sentiment of the people who shared their views? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.