Summary findings 2019: Feedback gathered at Learning Disabilities Partnership Board

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Summary of report content

Healthwatch Luton undertook engagement on learning disabilities after seeing feedback about children with a learning disability. They used feedback gathered at a meeting of the Learning Disability Partnership Board, which consists of service users.  They spoke to 17 people.

Attendees were asked:

  • What works well for them as service users with a learning disability
  • What doesn’t work so well for them
  • What would help to support them when accessing services

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General details

Report title 
Summary findings 2019: Feedback gathered at Learning Disabilities Partnership Board
Local Healthwatch 
Healthwatch Luton
Date of publication 
Wednesday, 18 August, 2021
Key themes 
Booking appointments
Communication between staff and patients
Information providing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Staff training

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Optometry services
Secondary care services 
Nutrition and dietetics
Mental health services 
Learning disability service
Social care services 
Residential care home

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Types of long term conditions 
Learning disability
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.