Summary of report contentThis report was written by Healthwatch County Durham following feedback from local residents on the topic of the stroke support closing. The report was published October, 2017 with a set of survey work being completed beforehand. A total of 155 responses were gathered with these completed online, by post and face to face. Overall sentiment was mixed, several areas of need for improvement were found. A set of recommendations is included in the report. No response from related providers is attached, however this report was done in collaboration with local CCG commissioners and is likely to have been seen by them. Summary of recommendations: - There needs to be a clear pathway of support for patients who have strokes. This should include support for those who suffer from TIA. - All patients should be given a care plan, either on discharge or shortly after they return home. Care plans should be discussed with patient and carers to help them understand what support can be provided. These plans should be person-centered and appropriate for the needs of the individual, we recognise that some will be very simple, but being personalised is so much more useful than just being given a leaflet. - There should be clear and simple literature giving patients, families and carers information about the support available in their locality.This should include emotional/mental wellbeing support as many patients told us they had struggled emotionally to come to terms with the effects the stroke had on their lives. - Patients should be given advice from appropriately trained practitioners about healthy lifestyles and what preventative measures they can introduce into their daily living.
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Stroke support services in County Durham
Healthwatch County Durham
Date of publication
Tuesday, 31 October, 2017
Date evidence capture began
Friday, 1 September, 2017
Date evidence capture finished
Wednesday, 18 October, 2017
Type of report
Communication between staff and patients
Continuity of care
Quality of care
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
NHS Durham Dales, Easington and Sedgefield Clinical Commissioning Group (DDES CCG), NHS North Durham CCG
Primary research method used
How was the information collected?
Community healthcare and nursing services
Conditions or diseases
Number of people who shared their views
All people 18 and over
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?