Step-down scheme at Lime Tree House: the patients’ perspective

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Summary of report content

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General details

Report title 
Step-down scheme at Lime Tree House: the patients’ perspective
Local Healthwatch 
Healthwatch Southwark
Date of publication 
Thursday, 2 February, 2017
Date evidence capture began 
Wednesday, 2 March, 2016
Date evidence capture finished 
Wednesday, 19 October, 2016
Type of report 
Report
Key themes 
Access
Continuity of care
Discharge
Quality of care
Healthwatch reference number 
Rep-1083

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
Unstructured Interview
User stories
How was the information collected? 
Visit to provider

Details of health and care services included in the report

Social care services 
Assisted living
Community services 
Continuing care

Details of people who shared their views

Number of people who shared their views 
4
Age group 
All people over the age of 65
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.