Summary of report content
Healthwatch Worcestershire created a “Spotlight On” Report, where they use information that they have gathered to highlight an issue or topic, in this case communication with Black, Asian & Minority Ethnic (BAME) Communities. This report uses information gathered from: - Work carried out for HWW by Age UK Herefordshire & Worcestershire to assist in engagement with people from Black, Asian & Minority Ethnic (BAME) communities. 258 individuals reported their experiences to HWW using a “Your View” form in 2015/16. They spoke to a further 51 people at engagement events. -Results of the “snapshot” Survey on awareness of the Care Act 2014, completed by 159 people from BAME communities. This report covers language and communication, interpreting services, use of the internet, best ways for people from BAME communities to find out about services and awareness of the Care Act 2014.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.