Summary of report content
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Salford Community Mental Health Services Mystery Shop 2017
Date of publication
Thursday, 5 December, 2019
Date evidence capture began
Sunday, 1 January, 2017
Date evidence capture finished
Friday, 31 March, 2017
Type of report
Communication between staff and patients
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Community mental health team (CMHT)
Community based services for people with mental health needs
Types of disabilities
Types of long term conditions
Mental health condition
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?