Safely home after discharge

Download (PDF 613KB)

Summary of report content

Would you like to look at:

General details

Report title 
Safely home after discharge
Local Healthwatch 
Healthwatch Stockport
Date of publication 
Monday, 21 November, 2016
Date evidence capture began 
Monday, 5 October, 2015
Date evidence capture finished 
Tuesday, 3 May, 2016
Type of report 
Enter and view
Key themes 
Administration
Admission
Communication between staff and patients
Continuity of care
Discharge
Information providing
Lifestyle and wellbeing
Prescription
Quality of care
Quality of treatment
Referrals
Service delivery organisation and staffing
Support
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Other information of note about this report 
Case Study
Healthwatch reference number 
HW-09

Methodology and approach

Primary research method used 
Observation
Structured interview
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Discharge lounge
Inpatient care
Pharmacy
Social care services 
After care
Home care / domiciliary care
Extra care housing services
Nursing care home
Residential care home
Respite care

Details of people who shared their views

Number of people who shared their views 
3230
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Does the information include other people's views? 
Yes

Outcomes and impact

Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.