Summary of report content
Healthwatch Oldham Team engaged with patients on F11 Haematology Day Unit at Royal Oldham Hospital. They spoke to 41 patients and 15 relatives and friends over four three hour sessions during February and March 2018. T
The overall experience of patients and their family and friends of the Haematology Day Care Unit was very positive. Patients were happy with the medical treatment they had received enjoying the relaxed atmosphere in the Treatment Area.
However, there were a number of concerns raised by patients and their family and friends. These included an overcrowded waiting area; long waiting times; low levels of qualified staff and insufficient car parking spaces.
There were six recommendations covering the main concerns outlined in the report.