Summary of report content
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Royal London Hospital Outpatient Services
Healthwatch Tower Hamlets
Date of publication
Wednesday, 1 May, 2019
Date evidence capture began
Friday, 1 March, 2019
Date evidence capture finished
Sunday, 31 March, 2019
Type of report
Healthwatch England thematic review
Communication between staff and patients
Quality of appointment
Quality of care
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
Secondary care services
Ear, nose and throat
Pain management clinics
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?