Robin Hood’s Bay NHS Dentistry

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Summary of report content

NHS England and NHS Improvement (NHS E&I) asked Healthwatch North Yorkshire (HWNY) to run a survey on NHS dental provision in Robin Hood’s Bay following the handing back of an NHS contract by a provider in the area.

The survey ran simultaneously with an identical one hosted by NHS E&I. The survey by HWNY was aimed at members of the public, whilst the survey run by NHS E&I was targeted to those who had lost NHS dental coverage as a result of the NHS contract being handed back.

Questions were provided by NHS E&I. The survey was hosted on HWNY’s website and ran between Thursday 1stand Friday 9thJulypromoted through HWNY’s mailing lists and social media. The survey received 45 responses.

The survey results demonstrate a strong desire for NHS services to be available in the Robin Hood’s Bay area, but also evidence willingness to travel to larger areas nearby, such as Whitby and Scarborough.

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General details

Report title 
Robin Hood’s Bay NHS Dentistry
Local Healthwatch 
Healthwatch North Yorkshire
Date of publication 
Thursday, 30 September, 2021
Date evidence capture began 
Thursday, 1 July, 2021
Date evidence capture finished 
Friday, 9 July, 2021
Key themes 
Public involvement
Quality of patient transport

Methodology and approach

Was the work undertaken at the request of another organisation? 
If this work has been done in partnership, who is the partner? 
NHS England and NHS Improvement
Primary research method used 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)

Details of people who shared their views

Number of people who shared their views 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.