Summary of report content
Would you like to look at:
Richmond’s mental health crisis care
Healthwatch Richmond upon Thames
Date of publication
Monday, 3 February, 2020
Date evidence capture began
Thursday, 31 August, 2017
Date evidence capture finished
Friday, 29 March, 2019
Type of report
Communication between staff and patients
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Mental health crisis service
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?