Revisit of the homelessness and vulnerable people’s project

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General details

Report title 
Revisit of the homelessness and vulnerable people’s project
Local Healthwatch 
Healthwatch Blackburn with Darwen
Date of publication 
Friday, 28 June, 2019
Type of report 
Report
Key themes 
Access
Health inequalities
Holistic support
Information providing
Integration of services
Service delivery organisation and staffing
Staff training
Support
Healthwatch reference number 
Rep-4643

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Focus group
Unstructured Interview
User stories
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Mental health services 
Community mental health team (CMHT)
Social care services 
Drug & alcohol services
Community services 
Community based services for people who misuse substances
Community based services for people with mental health needs

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Other population characteristics 
Homeless people
People who live in poverty
People who misuse drugs
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.