A review of users experiences of services for people with eating disorders in the east riding of yorkshireDownload (PDF 427KB)
Summary of report contentThis report provides public opinion, analysis and recommendations of Eating Disorder (ED) services that function in the East Riding, specifically services for those people under the age of 18. Methods of collecting data included a public survey available for anybody to complete and a listening event, which was also open to the public. The majority of engagement in both was from people who had used Eating Disorder services and their families. Information was recorded by the Healthwatch East Riding of Yorkshire team. Testimonials submitted by service users and family members also contributed to the collection of relevant information. Healthwatch East Riding of Yorkshire then evaluated the information we had collected to create a series of recommendations. Those who attended the listening event were a mixture of service users, family members and professionals who work with young people who are service users. The information they collected from public consultation pointed to the following: Inconsistent services; lack of beds; poor handovers in hospitals; GPs struggling to diagnose early; public sector need more information to help support those with an Eating Disorder. The report contains 7 recommendations which include: East Riding of Yorkshire Clinical Commissioning Group (ERYCCG) and Humber NHS Foundation Trust to promote the services available for people with Eating Disorders and improve public awareness. East Riding of Yorkshire Council (ERYC) to commission specific and tailored information for organisations and educational institutions who have first-hand contact with young people to raise awareness of the signs and symptoms of Eating Disorders. This could be training aimed at teachers, parents and anybody else who works with young people. East Riding of Yorkshire Clinical Commissioning Group (ERYCCG) to increase GPs’ awareness of eating disorder pathways and support services available locally. ERYC to increase public awareness of support that is available for individuals with an Eating Disorder. ERYC to improve public awareness that an eating disorder is a mental illness not a nutritional one. ERYC Services to ensure Tier 1 and 2 (ERYC) and Tier 3 (ERYCCG) services are commissioned and delivered within the East Riding of Yorkshire to ensure services are available locally for the people who need them. ERYCCG, Humber NHS Foundation Trust and ERYC to work together to provide a seamless and smooth transition from services for children and young people to those provided for adults.
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A review of users experiences of services for people with eating disorders in the east riding of yorkshire
Healthwatch East Riding of Yorkshire
Date of publication
Sunday, 1 March, 2015
Date evidence capture began
Sunday, 1 June, 2014
Date evidence capture finished
Sunday, 1 September, 2019
Type of report
Building and facilities
Communication between staff and patients
Continuity of care
Lifestyle and wellbeing
Quality of appointment
Quality of care
Quality of patient transport
Quality of regulation
Quality of staffing
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Nutrition and dietetics
Number of people who shared their views
All people under the age of 18
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?