Review of Extra Care Services in Wokingham Borough

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Summary of report content

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General details

Report title 
Review of Extra Care Services in Wokingham Borough
Local Healthwatch 
Healthwatch Wokingham
Date of publication 
Monday, 1 May, 2017
Type of report 
Report
Key themes 
Access
Building and facilities
Car parking cccess
Decor
Health and safety
Information providing
Service delivery organisation and staffing
Healthwatch reference number 
Rep-1241

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Social care services 
Extra care housing services

Details of people who shared their views

Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Not known
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.