Review of experience of support planning for people with LD, GloucesershireDownload (PDF 462KB)
Summary of report contentGloucestershire County Council (GCC) invited Healthwatch Gloucestershire to undertake a quality check relating to people’s experience of support planning for people with learning disabilities. Face to face meetings were arranged with individuals who had been through the support planning process. The interviews were carried out in conversational style rather than working through a series of questions. GCC was particularly keen to hear views on whether they were in control of the process and of the plan and also to ask what do you think could be better. 22 people agreed to share their experiences. There were some key themes which appeared in a number of peoples experiences and 8 are listed. People also shared their suggestions for improvements. 13 families also shared their experiences with key themes listed and suggestions for improvements provided. Recommendation were made that information about support planning should be made available as a matter of course in a way that is accessible to them, they are offered clear choices throughout the process and that the support plan belongs to them, that the training programme is reviewed, particularly in relation to working with families, that GCC use the personal stories to gain greater insight into the experiences of people with learning disabilities.
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Review of experience of support planning for people with LD, Gloucesershire
Date of publication
Friday, 3 March, 2017
Date evidence capture began
Monday, 4 April, 2016
Date evidence capture finished
Friday, 3 March, 2017
Type of report
Communication between staff and patients
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Gloucestershire County Council
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Depression and anxiety service
Learning disability service
Types of disabilities
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?