A review of dentistry services in Oldham

Download (PDF 2.3MB)

Summary of report content

Healthwatch Oldham undertook a survey on access to dentistry as they had received increasing amounts of feedback on this topic since the beginning of the Covid-19 pandemic. The survey was completed by 67 people.

The main themes of the survey were:

  • Problems in accessing NHS dentistry
  • Private treatment being the only option
  • People cannot afford to pay for private treatment
  • Practices don’t hold waiting lists

The report has 6 recommendations to improve access to dentistry.

Would you like to look at:

General details

Report title 
A review of dentistry services in Oldham
Local Healthwatch 
Healthwatch Oldham
Date of publication 
Friday, 30 April, 2021
Date evidence capture began 
Sunday, 1 November, 2020
Date evidence capture finished 
Sunday, 31 January, 2021
Key themes 
Booking appointments
Cost of services
Information providing
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.