Residents' and Friends and Relatives' experiences of returning to visiting Leeds care homes: Meadowbrook Manor

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Summary of report content

Healthwatch Leeds in partnership with Leeds City Council wanted to find out about residents’ and relatives’ experience of visiting in care homes to enable meaningful visiting across Leeds. They contacted individual care homes and asked them to post out survey packs to named contacts of all residents.

For each care home that took part, they produced an individualised report from the surveys that were completed about their care home including a summary of the data for each question.

This report looks at the experience of residents of Meadowbrook Manor and their loved ones.  The survey was completed by 9 residents and 2 relatives/friends. 

The report includes 5 recommendations.

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General details

Report title 
Residents' and Friends and Relatives' experiences of returning to visiting Leeds care homes: Meadowbrook Manor
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Tuesday, 26 October, 2021
Date evidence capture began 
Tuesday, 1 June, 2021
Date evidence capture finished 
Saturday, 31 July, 2021
Key themes 
Building and facilities
Communication between staff and patients
Health protection
Holistic support
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Local Council
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.