Report: My voice counts, Southwark

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Summary of report content

NHS Southwark Clinical Commissioning Group (CCG) and Healthwatch Southwark (HWS) worked together to deliver a joint public event aimed at young people on 12th April 2016. The CCG’s main purpose for the event was to engage with young people from Southwark to discuss some of the health issues they face and work with them to discuss potential solutions. The feedback captured at this event will help inform the CCG priorities for the commissioning of health services in the future. HWS’s main purpose was to continue talking with young people about their experience of using sexual health and mental health services in Southwark. The following actions were planned by Healthwatch Southwark and presented as follows: • To share this report on the CCG and HWS website to download. • The CCG will present a summary of the event and the findings from the event to the CCG’s Governing Body Members. • HWS will share findings of this report with relevant stakeholders. • The CCG will incorporate the findings from the event into the Children and Young Person’s Wellbeing Strategic Framework. • The CCG and HWS will communicate the findings and outcomes of the event back to the event participants. • The CCG will commence planning the next engagement activities for the strategic framework, including: o A programme of work with 24 young people from The Challenge to look at further developing solutions and to raise awareness of local services o Engagement with schools in Southwark using film of the theatre production and spoken word artist to start developing solutions o Engagement with smaller, more focussed groups of children and young people and their families – for example CYP with special educational needs, youth offenders, etc. • HWS will work with the voluntary and community sector to carry out further engagement with young people around our priority areas of mental health and sexual health. • HWS will engage parents and families around some of the emerging themes from our work with young people. • HWS will support and work with NHS Southwark CCG and Southwark Council in their future plans around health and care of children and young people.

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General details

Report title 
Report: My voice counts, Southwark
Local Healthwatch 
Healthwatch Southwark
Date of publication 
Friday, 1 July, 2016
Date evidence capture began 
Tuesday, 12 April, 2016
Date evidence capture finished 
Tuesday, 12 April, 2016
Type of report 
Public opinion
Key themes 
Communication between staff and patients
Health inequalities
Holistic support
Information providing
Lifestyle and wellbeing
Other information of note about this report 
Meaningful Activities
Young Carers
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Primary research method used 
Engagement event
Focus group
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Child and adolescent mental health services (CAMHS)
Obstetrics & gynaecology
Psychiatry/mental health (hospital services)
Sexual health
Mental health services 
Child and adolescent mental health services (CAMHS)
Depression and anxiety service
Eating disorder services

Details about conditions and diseases

Conditions or diseases 
Chronic fatigue syndrome
Fertility, pregnancy and childbirth
Oral and dental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.