A report on meal times at Northwick Park Hospital Summary, BrentDownload (PDF 2.26MB)
Summary of report content4 visits on 2 wards at 2 different meal times during November 2016 and consisted of 2 phrases: an observation followed by a questionnaire. 140 observations made and 52 patients, carers or relatives completed the questionnaire. Recommendations: • Temperature control of food served • Food contamination when using food probe • Reinforce the protected mealtime policy and clarity when meals have been completed for clearing up • Review and enforce the consistency of approach for the Red Tray procedure across all wards • Ward nurse in charge to actively supervise mealtimes • Availability of staff to assist (sitting, eating and trolley tables accessible) and to engage with patients using appropriate communication methods • Hand hygiene before and after eating • Documenting and monitoring food consumed by all patients consistently • Improve the range and quality of Asian, vegetarian and Halal food choices • Clarity serving of toast at breakfast, half portion options, choice of menus and accessible to all • Trained volunteers to assist at mealtimes.
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A report on meal times at Northwick Park Hospital Summary, Brent
Date of publication
Wednesday, 4 January, 2017
Date evidence capture began
Friday, 11 November, 2016
Date evidence capture finished
Friday, 11 November, 2016
Type of report
Enter and view
Cleanliness hygiene and infection control
Food and nutrition
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Acute services with overnight beds
Nutrition and dietetics
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?