Summary of report contentFollowing the Grenfell Tower fire, Healthwatch Central West London collected the questions and concerns of the local community and submitted them to the Royal Kensington & Chelsea Council and West London Clinical Commissioning Group, between July and September 2017. This document reports all the questions and concerns received from 28th July 2017 to 8th September 2017 and the responses received from West London CCG, Royal Borough of Kensington & Chelsea and Public Health. Following this work, HWCWL published their report outlining what they had done, their findings, and recommendations in a separate report.
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Questions and concerns following the fire at Grenfell Tower
Healthwatch Central West London
Date of publication
Tuesday, 7 November, 2017
Date evidence capture began
Friday, 28 July, 2017
Date evidence capture finished
Friday, 8 September, 2017
Type of report
Health and safety
Quality of appointment
Quality of care
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Primary care services
Mental health services
Community mental health team (CMHT)
Mental health recovery service
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)
Tangible impact (not cost related)