Summary of report content
Healthwatch Northumberland report on the main themes in their feedback during the period January to March 2021. During this period they heard from 106 people.
The report looks at the main themes in the data, which parts of the county they are getting feedback from, the age and gender of respondents, who the person giving the feedback was and the sentiment of the feedback.
Nearly a third of the feedback was about social care and 3 in ten was about secondary care. Over two thirds of the feedback related to Covid-19, particularly about the vaccination programme.
The main themes in the feedback was access to services and quality of services.
The report also provides the findings of online forums on care home visiting and young people and mental wellbeing.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.