Quarterly report: July - September 2017

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Summary of report content

This is a quarterley report produced by Healthwatch Derby. This quarter summary: Completed 77 engagements, and received 2567 items of feedback. The team met with a number of local partners in this quarter building on established networks. Enter & Views continued into various services. Hosted an outdoor event Arboretum Fun Day at Arboretum Park in August 2017 Held a partnership forum open to the public, the first Healthwatch Derby Marketplace event was held at the Revive Centre, Chaddesden in September 2017. Produced 7 reports and 3 case studies. Local intelligence has led to service reviews of a number of different services within Derby City.

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General details

Report title 
Quarterly report: July - September 2017
Local Healthwatch 
Healthwatch Derby
Date of publication 
Wednesday, 18 October, 2017
Date evidence capture began 
Saturday, 1 July, 2017
Date evidence capture finished 
Saturday, 30 September, 2017
Type of report 
Impact or progress
Key themes 
Cost of services
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Social care services 
Adult social care
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.