Summary of report content
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Quarterly report: January - March 2019
Date of publication
Tuesday, 7 May, 2019
Date evidence capture began
Tuesday, 1 January, 2019
Date evidence capture finished
Sunday, 31 March, 2019
Type of report
Car parking charges
Communication between staff and patients
Quality of care
Quality of staffing
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Accident & emergency
Conditions or diseases
Ear nose and throat conditions
Oral and dental health
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?