Summary of report content
Healthwatch Wiltshire's quarterly report covers activities between April and June 2020, including work on Coronavirus.
The report states that they engaged with 347 people who share their views with them. People reported access issues for pharmacies and GPs with reference to waiting times. However, virtual appointments yielded a positive response. Healthwatch Wiltshire reported that people were frustrated that services were not restarting. The Stay at Home message was easy to understand but the changes to rules were difficult to follow. People reported feeling lonely and isolated.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.