Summary of report content
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Quarterly Report: April – June 2019/20
Date of publication
Friday, 1 November, 2019
Date evidence capture began
Monday, 1 April, 2019
Date evidence capture finished
Sunday, 30 June, 2019
Type of report
Communication between staff and patients
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Ear, nose and throat
Conditions or diseases
Ear nose and throat conditions
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?