Quarterly activity report q4

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Summary of report content

Healthwatch Bristol quarterly activity report indicates the work and the outcomes within the period of January - April 2018. In this period Healthwatch Bristol organised a conference for over 90 local people to learn about their work over the past year. During Q4 Healthwatch Bristol engaged with 48 different organisations across Health, Clinical Commissioning Groups, and Voluntary Sector organisations such as Bangladeshi Women’s Group, New Fosseway School, AWP Mental Health Trust. During Q4 their Healthwatch Bristol staff have helped 239 people with feedback questionnaires both on emotional wellbeing and 40 general feedback. Healthwatch Bristol had 199 emotional wellbeing questionnaires for Bristol this quarter. Follow up actions taken from our engagement work included: Referral to Advocacy; Referral to Child and Adolescent Mental Health Service (CAMHS);Referral to LIFT Psychological Therapies; Handing out of CASS Emotional Wellbeing Leaflets.

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General details

Report title 
Quarterly activity report q4
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Sunday, 1 April, 2018
Date evidence capture began 
Monday, 1 January, 2018
Date evidence capture finished 
Sunday, 1 April, 2018
Type of report 
Report
Key themes 
Information providing
Healthwatch reference number 
Rep-7033

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Engagement event
Survey
User stories
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds

Details of people who shared their views

Number of people who shared their views 
37
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Neutral

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Implied Impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.