Summary of report content
This is Healthwatch Swindon’s quarterly performance report for Q4 2019/2020. The work carried out by them follows the priorities set by the Bath and North East Somerset, Swindon and Wiltshire Sustainable Transformation Partnership which includes supporting people to have their say to help improve health and wellbeing services in Swindon, ensuring Primary Care Networks work better together and undertake projects on mental health, aging and self-care.
The key themes that they have identified include issues with Prescription Ordering Direct (POD) services, about the building and facilities at the Great Western Hospital and about difficulties with GP online booking systems. The report also outlines the key stakeholder meetings and public engagement events that Healthwatch Swindon have attended in this quarter, and their outcomes; volunteer contributions; staffing issues and opportunities; and their key performance indicator report.