Summary of report contentThis is the Quarterly public report from Healthwatch Bristol on the focus of their work during Quarter 3 - October to December 2018. The report highlights the two awards that Healthwatch Bristol were part of at the Healthwatch England Conference in 2018, Errol Campbell a Prostate Cancer Champion of #itstartswithyou category runner up, and Dr Knut Schroeder a GP who created a digital app around suicide and self harm prevention under the #nhs70 criteria, who was highly commended. During Q3 Healthwatch Bristol received 318 pieces of individual feedback. They also received a large part of the GP Survey of 107 surveys completed on changes to primary care which will form part of a larger report after the closing date. During Q3 a large event was a BAME Breast Health awareness day, which involved over 30 local BAME women, in partnership with MacMillan Cancer, North Bristol NHS Trust Breast team, Bristol City Council public health, and Cancer Research UK. Out of the 318 pieces of feedback, this was mixed with 64% negative and 20% positive, with 16% mixed feedback. During Q3 5 different impact reports were produced. This is a public report which also gives the top 3 positive feedback settings and the top 3 negative feedback settings, across both primary and secondary care. This report does not have recommendations, it is mainly for quantitative purposes, with some qualitative feedback.
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Q3 Activity Report October - December 2018
Date of publication
Tuesday, 1 January, 2019
Date evidence capture began
Monday, 1 October, 2018
Date evidence capture finished
Monday, 31 December, 2018
Type of report
Communication between staff and patients
Continuity of care
Lifestyle and wellbeing
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Primary care services
Diagnostic and/or screening service - single handed sessional providers
Out of hours
Urgent care services
Secondary care services
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Psychiatry/mental health (hospital services)
Accident & emergency
Mental health services
Mental health crisis service
Mental health recovery service
Psychiatry / mental health (other services)
Urgent and emergency care services
Urgent care services
Conditions or diseases
Types of long term conditions
Cancer in the last 5 years
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?