Pregnancy in Brent

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Summary of report content

Healthwatch Brent engaged 77 mothers in a project looking at women's experiences of maternity services in Brent during August and November 2016. They used a questionnaire to ask about choices of birth, antenatal and post-natal care, breastfeeding support, and community services.

They found that the majority of mothers rated the breastfeeding advice as excellent or good. More than half of the respondents found that the emotional support was good. There was a mixed response regarding community midwives who were described as unhelpful. Mothers reported having to queue for a long time for antenatal appointments. Some mothers said that they would have like more caring and supportive. It was mentioned that some women wanted their partners to stay overnight after birth but they were not allowed to.

A number of recommendations were made to commissioners, providers, midwives and expectant/new mothers. These included that commissioners need to ensure that community services are available for post-natal support; that providers consider working with community peer volunteers to provide breastfeeding support and information after birth; that midwives need to work with providers to review how to be more prepared and more enabled to support mothers; and that expectant/new mothers should provide feedback to Maternity Users' Groups and ask their GP, midwife and health visitor for help and information.

No response was obtained from The London North West Healthcare Trust.

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General details

Report title 
Pregnancy in Brent
Local Healthwatch 
Healthwatch Brent
Date of publication 
Wednesday, 10 May, 2017
Date evidence capture began 
Monday, 1 August, 2016
Date evidence capture finished 
Wednesday, 30 November, 2016
Type of report 
Key themes 
Communication between staff and patients
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Quality of care
Staff attitudes
Staff levels
Staff training
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.