Summary of report content
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Policy vs reality: interpreting in health and social care services
Healthwatch North Yorkshire
Date of publication
Tuesday, 11 February, 2020
Date evidence capture began
Saturday, 1 September, 2018
Date evidence capture finished
Sunday, 30 September, 2018
Type of report
Communication between staff and patients
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Urgent and emergency care services
Accident & emergency
Number of people who shared their views
All people 18 and over
Mixed / multiple ethnic groups
Other population characteristics
Refugees or asylum seekers
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?