Pharmaceutical Needs Assessment (PNA) letter

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Summary of report content

The Chair of Healthwatch North Tyneside (HWNT) wrote a letter to the Health and Wellbeing Board summarising HWNT Board's response to the Pharmaceutical Needs Assessment (PNA) Draft. The letter states that local people's views gathered by HWNT have been accurately reflected in the PNA and HWNT agrees with the conclusion in the PNA that the provision of pharmaceutical services across North Tyneside is adequate whilst recognising there are variances between localities. The letter also re-emphasises 3 issues which are out of scope of the PNA but need to be addressed: 1. Awareness and uptake of certain services (e.g. sexual health testing, flu vaccination) needs to be investigated by commissioners in order to increase access and reduce pressure on primary and secondary care. 2. Quality of pharmaceutical services should be measured using patient experience measures and indicators. HWNT will be requesting a response from NHS England on how it intends to ensure this will take place. 3. Medicine shortages continue which cause inconvenience and safety risks. HWNT recommends the Health and Wellbeing Board and its Overview and Scrutiny Sub- Committee consider formally noting the concerns and acting where appropriate.

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General details

Report title 
Pharmaceutical Needs Assessment (PNA) letter
Local Healthwatch 
Healthwatch North Tyneside
Date of publication 
Monday, 8 January, 2018
Type of report 
Consultation response
Key themes 
Information providing
Quality of care
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not applicable
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 

Details of health and care services included in the report

Primary care services 
Community pharmacy
Secondary care services 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.