Personal protective equipment (PPE) in the social care sector

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Summary of report content

The Covid-19 Pandemic highlighted the need to ensure that health and social care staff and their patients/clients were sufficiently protected from contracting or spreading the virus. We were contacted regarding concerns about availability of PPE within the social care sector locally. Our staff and volunteers conducted a survey within Care Homes and home care agencies to see if there were concerns regarding the availability of PPE. 

The survey aimed to find out whether there were problems obtaining appropriate supplies of PPE and secondly whether the official advice was clear on its use.

The report was shared with Southend Borough Council and local Councillors who responded positively to our involvement in seeking clarity of the PPE situation.

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General details

Report title 
Personal protective equipment (PPE) in the social care sector
Local Healthwatch 
Healthwatch Southend
Date of publication 
Wednesday, 29 April, 2020
Date evidence capture began 
Wednesday, 22 April, 2020
Date evidence capture finished 
Friday, 24 April, 2020
Type of report 
Local analysis
Key themes 
Cleanliness hygiene and infection control
Continuity of care
Health and safety
Information providing
Quality of care
Quality of regulation
Quality of treatment
Service delivery organisation and staffing
Staff training
Other information of note about this report 
Good Practice
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Unstructured Interview
How was the information collected? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Day care
Social care services 
Adult social care
Assisted living
Home care / domiciliary care
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.