People's views on health related peer support groups, Bolton

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Summary of report content

This is a report which was written by Healthwatch Bolton after the Healthwatch Bolton Forum on 14th March 2017 containing people's views on health related peer support groups. The forum was held as a result of some neighbourhood engagement work which was carried out by Healthwatch Bolton in February 2017 which explored different kinds of clinical and non-clinical support people might like to see attached to their GP/primary care services and it was identified that this may be best answered by either ‘group consultation’ or ‘peer to peer type of support’. There were 42 people present who shared their views about peer to peer types of support and within this, there were general public, representatives and members of different groups present. The report contains people’s views on peer to peer support groups with participant’s giving overwhelmingly positive views and experiences about them. After the event, Healthwatch Bolton listed 4 recommendations in the report.

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General details

Report title 
People's views on health related peer support groups, Bolton
Local Healthwatch 
Healthwatch Bolton
Date of publication 
Thursday, 31 August, 2017
Date evidence capture began 
Wednesday, 1 February, 2017
Date evidence capture finished 
Tuesday, 14 March, 2017
Type of report 
Key themes 
Health and safety
Information providing
Lifestyle and wellbeing
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.