People’s views and experiences of the new John’s Campaign visiting arrangements at Blackpool Victoria and Clifton Hospitals

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General details

Report title 
People’s views and experiences of the new John’s Campaign visiting arrangements at Blackpool Victoria and Clifton Hospitals
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Friday, 1 December, 2017
Date evidence capture began 
Thursday, 7 September, 2017
Date evidence capture finished 
Friday, 8 September, 2017
Type of report 
Local analysis
Other
Key themes 
Car parking charges
Staff levels
Other information of note about this report 
Solution Based
Healthwatch reference number 
HW-218-2

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Secondary care services 
Inpatient care

Details of people who shared their views

Number of people who shared their views 
26
Gender 
All
Ethnicity 
Mixed / multiple ethnic groups
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.