People’s experiences of Royal Devon and Exeter NHS Foundation Trust services - April - June 2017Download (PDF 425KB)
Summary of report contentSince Healthwatch Devon was introduced in 2013, thousands of people have shared their views and experiences with us in relation to their local health and social care services. During the period 01 April – 30 June 2017, we engaged with more than 1,450 people. This engagement was through our consumer champion work, our events, and activities and through our project works and surveys. Included in this figure is the 77 people who used our feedback form to have their say and share their experiences, 14 of those were specifically about services provided by Royal Devon and Exeter NHS Foundation Trust. The information within this report is a summary of these patient stories and is intended to make the views of local people known to the Trust.
Would you like to look at:
People’s experiences of Royal Devon and Exeter NHS Foundation Trust services - April - June 2017
Date of publication
Friday, 6 October, 2017
Date evidence capture began
Saturday, 1 April, 2017
Date evidence capture finished
Friday, 30 June, 2017
Type of report
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?