Patient experience summary report

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General details

Report title 
Patient experience summary report
Local Healthwatch 
Healthwatch Lincolnshire
Date of publication 
Monday, 25 February, 2019
Date evidence capture began 
Saturday, 1 December, 2018
Date evidence capture finished 
Monday, 31 December, 2018
Type of report 
Healthwatch England thematic review
Key themes 
Access
Healthwatch reference number 
Rep-4456

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
User stories
How was the information collected? 
Website Feedback

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Cancer services
General surgery
Social care services 
Adult social care
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
148
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
No

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.