Oral hygiene in care homes across Derbyshire

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Summary of report content

Healthwatch Derbyshire is an independent voice for the people of Derbyshire. They are here to listen to the experiences of Derbyshire residents and give them a stronger say in influencing how local health and social care services are provided. During October, Healthwatch Derbyshire visited a number of care homes across Derbyshire which included homes for older people and those with learning disabilities, to speak with residents/clients and staff around the topic of oral hygiene in a care home setting. Healthwatch Derbyshire were briefed by the Care Quality Commission (CQC) on the key questions that would be helpful in contributing to their work, and from this, developed two questionnaires to capture this evidence; one for residents/clients and one for members of care staff. When visiting homes, Healthwatch Derbyshire asked care home managers which residents and staff would be the most suitable to engage with, dependent on roles and levels of capacity to ensure accurate results. In total, they had participation from 181 residents/clients aged between 21 to 104 years old. This included people living with dementia and those with learning disabilities. The key findings indicated the majority of residents/clients last visited a dentist over two years ago, mainly due to local dental services not offering visits to the home. The majority or residents/clients were supported by staff with their oral hygiene, whilst the other residents/clients not supported as they felt able to look after their teeth/dentures themselves or chose to either clean them once a day or not at all. This report contains two recommendations specifically around future partnership working in relation to oral hygiene.

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General details

Report title 
Oral hygiene in care homes across Derbyshire
Local Healthwatch 
Healthwatch Derbyshire
Date of publication 
Thursday, 1 November, 2018
Date evidence capture began 
Thursday, 1 November, 2018
Date evidence capture finished 
Thursday, 1 November, 2018
Type of report 
Key themes 
Health promotion
Health protection
Quality of staffing
Quality of treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Community pharmacy
Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.