Summary of report contentHealthwatch Tower Hamlets has, over the last 12 months, carried out a research project on the experiences of adults with social and health care needs in the borough including domiciliary care, home adaptations for people living with as disability or reduced mobility, sheltered housing, community services such as day entres or older people’s clubs and medical services such as district nurses, chiropody, GPs and hospital services. In order to engage with tower hamlets residents on their care needs they carried out a variety of research activities.Healthwatch Tower Hamlets engaged with over 400 adults in Tower Hamlets to gather their experience of integrated social and health care services. Their overarching recommendation is to consider developing Integrated Care Clinics for people with similar care needs or conditions based in their GP Practice or at Mile End Hospital. They could meet regularly for clinical care, information and peer support with the aim to both empower people to manage their care and also to provide them with local networks.
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Older adults with care needs integrated care
Healthwatch Tower Hamlets
Date of publication
Tuesday, 1 January, 2019
Date evidence capture began
Monday, 1 January, 2018
Date evidence capture finished
Monday, 31 December, 2018
Type of report
Communication between staff and patients
Continuity of care
Cost of services
Quality of regulation
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?