NHS dentistry briefing

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Summary of report content

Healthwatch West Sussex report on the insight they have received about access to NHS dentistry for the period August to 2 December 2021.  During this period they received 110 pieces of insight.

Access to NHS dentistry remains the key theme.  Pregnant women can’t get access to the free NHS treatment that they are entitled to.  Children are also missing out.  People find themselves deregistered.

The cost of accessing care is also an issue, with some people struggling to afford private treatment.

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General details

Report title 
NHS dentistry briefing
Local Healthwatch 
Healthwatch West Sussex
Date of publication 
Thursday, 3 February, 2022
Date evidence capture began 
Sunday, 1 August, 2021
Date evidence capture finished 
Thursday, 2 December, 2021
Key themes 
Cost of services
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
User stories
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.