Summary of report content
Would you like to look at:
A mystery shop of Croydon's GPs on registration
Date of publication
Monday, 4 March, 2019
Date evidence capture began
Monday, 19 November, 2018
Date evidence capture finished
Friday, 21 December, 2018
Type of report
Communication between staff and patients
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
All people 18 and over
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?