Minding us: Improving services for young people at greater risk of mental ill-health

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General details

Report title 
Minding us: Improving services for young people at greater risk of mental ill-health
Local Healthwatch 
Healthwatch Cambridgeshire
Date of publication 
Thursday, 28 September, 2017
Date evidence capture began 
Thursday, 1 September, 2016
Date evidence capture finished 
Friday, 17 March, 2017
Type of report 
Local analysis
Key themes 
Booking appointments
Communication between staff and patients
Integration of services
Service delivery organisation and staffing
Staff attitudes
Waiting times and lists for treatment
Other information of note about this report 
Good Practice
Young Carers
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Healthwatch Peterborough, local youth groups
Primary research method used 
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)
Learning disability service
Mental health crisis service

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Mental health
Social / behavioural

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
Mixed / multiple ethnic groups
Other population characteristics 
People in stigmatised occupations (such as sex workers)
People who are geographically isolated
People who live in poverty
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Tangible Impact (cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.