Mental Health Peer Support report, Buckinghamshire

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Summary of report content

Healthwatch Buckinghamshire commissioned Buckinghamshire Mind to undertake an evaluation of mental health peer support groups across the county over a period of four months, from October 2016 to January 2017. The research focused on: Current provision Defining the unmet need Exploring the key featuresof best practice Proposing a costedway forward. The following recommendations were made as a result of the research: The All Age Mental Health Commissioner, should investigate the delivery of an enhanced peer support service across Buckinghamshire as the current provision for mental health peer support groups across the county does not meet with demand. Local mental health service providers should be involved in these discussions. Those commissioning and delivering mental health services need to make sure peer support groups are evenly distributed across the county, with particular focus on the Aylesbury Vale district. The AMHT and the CCG should review their referral criteria with each provider to ensure all referrals are appropriate. Any organisation delivering peer support links with Oxford Health NHS Foundation Trust and Community Impact Bucks to promote these volunteering opportunities. This is because recruitment of volunteers is imperative to help run the groups. Both peer support volunteers and outside volunteers are needed to help manage and sustain groups. Buckinghamshire Mind should make information available about current peer support through its online directory, to be launched in summer 2017. No response was published in this report.

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General details

Report title 
Mental Health Peer Support report, Buckinghamshire
Local Healthwatch 
Healthwatch Buckinghamshire
Date of publication 
Wednesday, 1 March, 2017
Date evidence capture began 
Monday, 3 October, 2016
Date evidence capture finished 
Tuesday, 31 January, 2017
Type of report 
Service evaluation
Key themes 
Cost of services
Information providing
Integration of services
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
If this work has been done in partnership, who is the partner? 
Buckinghamshire Mind
Primary research method used 
Structured interview
How was the information collected? 

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.