Mental health forum report

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Summary of report content

Healthwatch Bedford Borough report on the discussions at their Mental Health Forum which was held in partnership with Bedford Borough Council, East London Foundation Trust (ELFT), Mind BLMK and BLMK Clinical Commissioning Group (BLMK CCG).

The four themes that came out of the forum were:

  • Seeking help
  • Awaiting assessment and treatment
  • Empathic care and continuity
  • Making improvements

The report contains 6 recommendations to tackle the problems outlined in the report.

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General details

Report title 
Mental health forum report
Local Healthwatch 
Healthwatch Bedford Borough
Date of publication 
Monday, 13 June, 2022
Key themes 
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Staff training
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Mental health services 
Community mental health team (CMHT)

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.