Mental health experiences impact and evaluation report

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Summary of report content

The Mental Health in Bristol Project was delivered by the Bristol Cable between March and May 2017. The aim of the project was to work with ordinary Bristolians in order to explore their experiences of having a mental health condition in the city, as well as being able to tell stories of patient experience and exploring the sector as a whole. The project was designed to work outside the normal communication channels of the Voluntary and Community Sector (VCS) and to create content that would be read by a wide audience. In total the project published six pieces of content around the theme of lived mental health experience in Bristol. Links to each of the articles can be found in the report. In terms of impact from the project, three of the articles from the content series were featured in the eleventh print edition of the Bristol Cable when 30,000 copies were printed and distributed across Bristol between April and June 2017. 15,000 copies were distributed to venues across the whole city, while another 13,000 copies were distributed door-to-door in areas from Fishponds to Southville. Approximately 2,000 others were distributed hand-to-hand or posted directly to Cable co-operative members.

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General details

Report title 
Mental health experiences impact and evaluation report
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Monday, 1 May, 2017
Date evidence capture began 
Monday, 1 May, 2017
Date evidence capture finished 
Monday, 1 May, 2017
Type of report 
Key themes 
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
Primary research method used 
User stories
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Older peoples mental health community service

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.