Mental Health & Covid Report 2020/2021

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Summary of report content

Healthwatch Thurrock designed a survey to reflect the experience of residents during the COVID-19 lockdown periods, and the impacts this has had on their health and mental wellbeing. Residents were contacted by telephone, with a total of 236 conversations taking place. These conversations were semi-structured interviews, with a survey questions prompting wider discussion.

The conversations were also catalysts for residents to be signposted and given information and guidance.

The report indicates that the older cohort engaged seem to lack awareness of mental health. Respondents aged over 60 often noted low mood, anxiety and/or stress, but did not identify these as mental health issues. Those under 60 by contract were more fluent in identifying their mood and feelings as mental health.

The report also found many respondents reporting issues with diet, either gaining weight, eating less healthy or losing appetite. Many respondents also reported drinking more alcohol than usual.

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General details

Report title 
Mental Health & Covid Report 2020/2021
Local Healthwatch 
Healthwatch Thurrock
Date of publication 
Tuesday, 20 July, 2021
Key themes 
Food and nutrition
Lifestyle and wellbeing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Unstructured Interview
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
25-64 years
65-85 years
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.