Mental health and wellbeing as at 24/7/20 (COVID-19)

Download (PDF 226KB)

Summary of report content

Healthwatch Tameside conducted a survey from May 2020 to July 2020. They gathered feedback from 416 people about the mental health and wellbeing during the COVID-19 pandemic. 

The report found that approximately half of respondents reported that their mental health had been affected, often due to a lack of social activity, feeling lonely and depressed. It was highlighted that people rarely knew where to go for help and support as they were not aware of what was available. Often, those with a mental health diagnosis, reported that their mental health support had stopped or been changed. Although, for those who received alternative communication solutions, their feedback was mixed. A number of people with poor sight were worried about the lack of accessible information and that they relied on people to help them outside, which was no longer available. Those who became parents during the pandemic were concerned about not being about to visit labour wards, reduced midwife appointments and a lack of peer support. Some people have found that lockdown was beneficial in that they had a quiet atmosphere working from home, they enjoyed a slower pace of life, and removed the pressure to go out and socialise. 

No recommendations were made in this report. 

Would you like to look at:

General details

Report title 
Mental health and wellbeing as at 24/7/20 (COVID-19)
Local Healthwatch 
Healthwatch Tameside
Date of publication 
Monday, 3 August, 2020
Date evidence capture began 
Friday, 1 May, 2020
Date evidence capture finished 
Friday, 24 July, 2020
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Community services 
Community based services for people with mental health needs

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.