Meeting the needs of socially isolated older people in RBKC, Central West london

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General details

Report title 
Meeting the needs of socially isolated older people in RBKC, Central West london
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Tuesday, 6 June, 2017
Date evidence capture began 
Tuesday, 6 June, 2017
Date evidence capture finished 
Tuesday, 6 June, 2017
Type of report 
Report
Patient experience
Key themes 
Devolution of services
Digitalisation of services
Health inequalities
Holistic support
Information providing
Medication
Other information of note about this report 
Carers
LGBT
Healthwatch reference number 
Rep-6539

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
N/A
Primary research method used 
Deliberative event
Focus group
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Care of the elderly
Mental health services 
Community mental health team (CMHT)
Depression and anxiety service
Social care services 
Adult social care
Nursing care home
Residential care home
Urgent and emergency care services 
Ambulance services

Details about conditions and diseases

Types of disabilities 
Mental health
Mobility
Types of long term conditions 
Mental health condition
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Age group 
All people over the age of 65
Gender 
All
Ethnicity 
Not known
Sexual orientation 
Not known
Other population characteristics 
People who are geographically isolated
People with limited family or social networks
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.