Maternity matters report

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Summary of report content

Healthwatch Halton undertook a project focused on maternity services and the experiences of women from Halton who have given birth in the past 12 -18 months. They wanted to understand the information and support that women were given before, during and after the births of their babies. They spoke to 142 mothers altogether.

  • Half were first time mums
  • 84 births occurred after the start of the Covid-19 pandemic
  • Nearly nine in ten women had downloaded maternity related apps
  • Almost a third felt appointments weren’t at convenient times
  • Nearly half had seen 4 or more midwives during their pregnancy
  • Over three quarters felt health professionals were supportive
  • Seven in ten partners couldn’t attend ante-natal appointments due to Covid restrictions
  • Over a quarter didn’t feel listened to when raising a concern during labour and birth

There were ten recommendations to improve maternity care.

This report now includes a response to the recommendations Healthwatch Halton made, from the NHS Halton CCG. 

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General details

Report title 
Maternity matters report
Local Healthwatch 
Healthwatch Halton
Date of publication 
Friday, 7 May, 2021
Date evidence capture began 
Thursday, 3 December, 2020
Date evidence capture finished 
Friday, 5 February, 2021
Key themes 
Booking appointments
Communication between staff and patients
Continuity of care
Digitalisation of services
Holistic support
Information providing
Service delivery organisation and staffing
Staff attitudes

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Structured interview
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Community services 
Community health care services - independent midwives

Details about conditions and diseases

What type of pregnancy or maternity themes are included in the report 
New mothers

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.